By: Herni Azura Hashim (Inflight Services, Cabin Crew Training & Standards)

A Read More >>

By: Thiagarajah Nesan (Inflight Services, Cabin Crew Line Operations)

Cabin Crew Sports Council/MH Juaras organized a Cabin Crew Ping-Pong Tournament 2010 in April 2010. The event took place in Kelab Sukan MAS building in SZB Hub. It turned out to be a successful event.

A total of 50 people turned up as early as 0730hrs at KSM that morning and 30 players registered for the game. Breakfast and lunch were sponsored by MH Juara CCLOPS. The food was catered by MHUB Caterers, a five star caterer in the region. Everyone enjoyed the Nasi Lemak with telor mata and condiments. Read More >>

By: Armand & Daphne Ratilal (Malaysia Airlines Customer)

I'm writing to thank you for your help in tracing back my luggage.  My wife and I travelled on Jetstar flight 3K 685 on 28 June 2010, and 1 of my 3 pieces of luggage was missing.  After reporting it, I received at least 1 phone call a day letting me know that you are still looking for the luggage.  Even though there was no update, I am very grateful to hear that we have not been forgotten and that you are continuing to search for it.

Eventually my luggage was found after 3 days (got missent to Hong Kong), and I was very grateful to get it back.  Thank you very much for all the phone calls each day updating us with the progress and for finding it in another country for us.

Kind Regards,
ARMAND & DAPHNE RAT...

By: Jothiganesh Subramaniam (Flight Operations)

“Airborne, right turn heading 1-3-0, climb 1000ft, cleared for take-off runway 10”, I read back the clearance as a drop of sweat dripped from my eyebrow to my cheek. The combination of 34 degree Celsius outside temp, my anxiety and nervousness made me sweat like I had a gun pointed to my head!

Power is set, aircraft begins to roll, speed’s building up fast, my heart beat was racing to the sound of the aircraft engine revving up and my palms begin to sweat. There were so many instruments to monitor, so many expectations and reviewing actions to be done. Runaway centreline was disappearing fast beneath the aircraft, as I’m ge...